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The Grange, Greenview and Kinsley Medical Centres Providing NHS services
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  • Vaccine roll-outs cut deaths by 60% - study11 Jul 2025 14:50The study looked at vaccines deployed during outbreaks of five deadly diseases.
  • Some GPs to offer coaching to get sick people back to work11 Jul 2025 18:09The aim is to help people return to work quicker and reduce the length of time they need fit notes - better known as sick notes.
  • TV doctor and IVF pioneer quits BMA over strikes11 Jul 2025 05:20The Labour peer says the strikes could damage public trust in doctors.
  • Surgeon banned by private practice is working for NHS11 Jul 2025 00:01Marc Lamah, dropped by a private provider, continues to operate on NHS patients in Brighton.
  • South Africans fear spike in HIV infections as US aid cuts bite10 Jul 2025 11:06South Africa has been at the forefront of the successful battle to halt the spread of HIV/Aids - until now.
  • Resident doctors in England to strike for five days in July09 Jul 2025 15:56The medics say the walkout can still be avoided if the government enters pay negotiations.
Home > Care Navigation

Care Navigation

Virtually everyone who calls a GP surgery to make an appointment asks to see to a GP, but very often help will be available more quickly from other highly skilled medical professionals such as nurses, pharmacists, dentists or opticians, or from another services, including the voluntary sector, who can support patients with a wide range of social, emotional and/or practical needs.

Our reception team have received specialist training on care navigating patients, to ensure that every patient receives the most appropriate source of help, and so that GP appointments are available for those patients who really need them. In order to carry out this role the receptionists will have access to up-to-date information about local services in the health and care system.

The receptionist will ask you a couple of questions to find out the nature of your call and they may suggest another service that would be more appropriate for your needs. You do not have to answer these questions if you do not want to, however this is simply so that we can direct you to the person who would be most suitable to help you with your problem.

Care navigators will never try to diagnose your problem or offer you clinical advice; this way of working is about offering you the choice to see other health professionals who will be more appropriate than the GP, and who may often be able to see you more quickly and easily.

Care navigation ensures that patients receive the right care, from the right professional, the first time that they are seen. This service is delivered with the full support of the GP Partners.

Last Updated 16 Apr 2025

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Grange Medical Centre

Grange Medical Centre, Highfield Road, Hemsworth, WF9 4DP

  • 01977 610009
  • wyicb-wak.grangemedicalcentre@nhs.net

For Secondary Care Services/Choose & Book

For Secondary Care Services/Choose & Book

  • 01977 624270
  • wyicb-wak.secondarycare@nhs.net

Greenview Medical Centre

Greenview Medical Centre, Waggon Lane, Upton, WF9 1JS

  • 01977 610009

Kinsley Medical Centre

Kinsley Medical Centre, Wakefield Road, Kinsley, WF9 5BP

  • 01977 610009
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